It’s takes minutes

for your chocolate to melt in a hot car, in a shopping bag, or even near a sun facing window.

Although melting your chocolate won’t affect the taste, it certainly can change your experience of your treat. Here’s everything you need to know about how we beat the heat at Rhéo’s.

Keeping it cool

Here are the extra steps we take to keep your treats cool during the summer.

Limited Regional Shipping

the first step we take is to limit the distance our product travels with the courier. This means we are only able to ship within Ontario during the summer. Ontario deliveries usually take up to 48 hours and we can ensure you won’t have chocolate soup when your package arrives. If you live outside of Ontario but would like to know about Express Shipping options, please call 1-888-271-6910.

We Don’t Ship on Fridays

to avoid your order sitting at a delivery depot over the weekend. These orders will be shipped out the following Monday in order to ensure products arrive in good condition. If you are ordering with a specific delivery date in mind, please take this under consideration when placing your order.

Specialized Packing

we always take care to pack your shipping orders with lots of love, but during the warm weather months we also package your treats in a reusable Rhéo Thompson Candies insulated bag with commercial gel ice packs. We’ve thoroughly tested this combination and the results are amazing.

If for any reason we feel the elements will affect your purchase in transit, we will send you an email or give you a phone call with options for receiving your order.

These precautions help ensure that your confections will arrive in perfect condition for you to enjoy!

Our insulated bag

The reusable Rhéo Thompson’s Insulated Bag adds an extra layer of heat protection for you and is perfect for continued use at the grocery store, for picnics and for restocking at Rhéo’s.

Our insulated bags are also available to purchase instore with an ice pack to ensure your treats make it home safely.

Learn more

Warm Weather Rate Chart

All prices are in Canadian dollars. Shipping weights are in pounds (lbs).

Shipping Destination	0-5 lbs	5-10 lbs	10-20 lbs
Stratford City Limits	$10.00	$10.00	$10.00
Ontario	$32.00	$42.00	$50.00

Warm Weather Friendly Treats

These treats are not susceptible to the effects of hot weather and can be shipped without our warm weather precautions. When shopping online, these items will be charged our regular shipping rate which is automatically calculated at checkout as long as there aren’t regular items in your cart.