Careers
What we’re about
Family-owned and operated
We’ve been a small, Canadian owned and operated business since 1969.
Taking care of our team
We’re truly a family here at Rhéo Thompson’s and pride ourselves in taking care of our team members.
Benefits
We offer a downtown workplace and benefits including a health spending account and an Employee Discount.
Quality confections
We make 152 varieties of chocolates and candies for customers to enjoy!
Sustainable cocoa
We’re committed to sourcing chocolate made with only sustainable cocoa. We also believe in using the best local ingredients whenever possible.
Community support
We are proud members of the Stratford community and are involved on many philanthropic levels with local initiatives.
We are seeking energetic and enthusiastic people from our community to join our growing team and continue the tradition of making one thing and doing that well, CANDY!
We hire Ambassadors for Rhéo Thompson Candies: people with a positive attitude and a professional manner with colleagues, customers, suppliers. We will train successful candidates for skills.
CANDY MAKER
Key Responsibilities
- Make a range of quality chocolates and candies.
- Manage the manufacturing process of products, balancing quality standards and efficiency.
- Work with machinery: operate, trouble shoot, maintain and clean.
Specific Qualifications
- Successfully completion of:
- A Safe Food Handling course including Good Manufacturing Practices (GMPs).
- Practical and theoretical Tow Motor training.
- Fork Lift training.
- WHMIS training.
- Awema training (preferred).
- Analytical, a problem solver.
- Systems and process oriented (e.g., able to follow recipes and process action plans systematically, achieving consistent results in product and/or processes).
- Working knowledge of weights and measures and metric conversions.
Personal Characteristics
- Honesty
- Integrity
- Transparency
- Fully fit to work, i.e., able to be present at work and on time barring unforeseen emergencies; no pre-existing injuries under active care; reliable transportation to get to work on time.
- Fully vaccinated (2 shots).
- Able to lift and carry up to 50 lbs. / 22.7 kg
PRODUCTION ASSOCIATE
Key Responsibilities
- Operate appropriate machines such as the enrobing machines and wrapping machine (upon completion of training).
- Prepare products for dipping, including but not limited to pulling jellies, starching ginger, cutting fruit, dipping cherries in fondant, etc.
- Package chocolates and candies, e.g., ensure boxes are labeled and folded for upcoming production; weigh and package product as required; ensure inventory is up to date.
- Pack assorted products from .5 to 5-pound weights; record packed items; remove and pack finished product from the production lines.
- Decorate seasonal items; break down and record seasonal items that are not sold as directed.
- Restock the wheel according to the First-In-First-Out (FIFO) rule.
Specific Qualifications
- Strong hand-eye coordination and dexterity.
- Good eye for detail.
- Able to lift and carry up to 30 lbs. / 13.6 kg.
RETAIL ASSOCIATE
Key Responsibilities
- Serve a wide range of customers in our Retail Store and online.
- Ensure our store, shelves and showcase are clean, organized and stocked.
Specific Qualifications
- Sales driven and goal oriented.
- Experience using a retail POS system (computer skills a must).
- Fluency in a language other than English (preferred).
- Flexible to work days including every other Saturday.
- Able to lift and carry up to 30 lbs. / 13.6 kg.
We look for candidates who:
- Are fully vaccinated.
- Are self-starters who look for things that need to get done and do them.
- Enjoy working with people; offer strong communication and interpersonal skills.
- Provide customers with an excellent experience and quality products during every visit.
- Are active team players who support other Associates to meet deadlines and achieve the goals of RTC.
- Are organized and detail oriented; willing to follow tried and true guidelines while offering suggestions for improvements and efficiencies.
- Can multi-task in a fast-paced environment.
- Are comfortable working with machines in a safe manner.
- Are committed to maintaining a clean working environment and complying with quality control standards.
- Can complete appropriate documentation.
- Engage in ongoing staff training sessions to develop comprehensive product knowledge.
- Have the flexibility to work outside regular operational hours as may be required during rush periods.
- Are able to stand for long periods of time.
How To Join Our Team
Email your resume to hrresults@w-u.on.ca indicating your preferred position in the subject line. You can also come into our store with your resume at 55 Albert Street, Stratford.
All applications will be acknowledged. A detailed Job Description will be provided for those candidates called in for interview.
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